SignSwift, LLC Privacy Policy
Last Updated: September 29, 2008
We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:
* We will never rent or sell your personally identifiable information to third parties for marketing purposes.
* We will never share your contact information with another user without your consent.
* Any personally identifiable information that you provide will be secured with all industry standard protocols and technology.
Notice of all changes that materially affect ways in which your personally identifiable data may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the SignSwift service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.
Access to your data is limited to our authorized staff and is restricted by password protection mechanisms. We process all orders on a secure server that encrypts all financial information through Secure Socket Layer (“SSL”). You’ll know this security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
The following discloses our information gathering and dissemination practices for this site.
Information We Collect:
1. Personal information that you give us
You are required to provide certain limited personal information to us when you register as a Member of SignSwift. The personal information we collect from Members includes:
* Name
* Valid and verifiable email address
* Your digital content and related titles, captions, and annotations
* You will also be required to select a password
If you are an Administrator or Member, you may be asked to submit to us limited personal information about other people. For example, if you want to invite someone to view your SignSwift content, you will be asked to submit the invitee’s name and email address. In this circumstance, we collect the following information about the invitee only:
* Name
* Email address
Also, when you share Content from your SignSwift account, we collect the email addresses of the recipients you have elected to share with. We will not disclose these email addresses to any third parties.
To personalize your experience on our Web site and to improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics and experiences with our products or services. Providing this additional information is optional. If you elect not to provide us with this information, there are no consequences to you as it regards your access to the Service.
From time to time, you may be invited to participate in optional customer surveys or contests, and we may request that you provide some or all of the above identified personal information in connection with those surveys or contests. We use information collected through contests to contact winners and award prizes. We use information collected from surveys to learn about our customers in order to improve our services and develop new products and services of interest to our customers.
2. Financial Information that you give us
Certain portions of the Services are available only on a paid (continuous subscription) basis. To facilitate payment, among other things, we will request certain personal information from you, including your personal credit or debit card information.
When you subscribe to any of the paid portions of the Service, or when you make a purchase on our Web site, we will collect the following personal and financial information from you:
* Name
* Billing address
* Phone number
* Credit/debit card information
3. Information we collect automatically
In addition to the personal information you may provide to us as described above, we do automatically collect non-personal information to make SignSwift work better for you by evaluating how users and Members use the Service. This non-personal information is not associated with your identity.
The technologies we use to gather this non-personal information include:
* IP addresses
* cookies
* Web logs
How We Use the Information We Collect:
1. How we use personal information that you give us
The personal information contained in any Content which you Post to the Service will obviously be shared with other Members or users who are invited to and are view your SignSwift show(s), or with other users who view your Public SignSwift Shows. The decision whether to designate any of your SignSwift Shows as a Public SignSwift Show is always up to you. Likewise, your decision to post Content to the SignSwift Service is always up to you.
We will also use your email address and other Member registration information to let you know about new features or other offers of interest from us or our affiliates or to address customer service needs and requests.
We currently don't allow children 13 or under to register for SignSwift. So we ask everyone who signs up to affirm that they're over the age of 13 and accepting our terms and conditions.
In order to make the site more relevant to you we may also direct advertising from our sponsors according to the interests of our users. In distributing advertiser or sponsor messages, the advertiser never has access to individual account information. We do not sell, rent or otherwise distribute the personal information you provide us for use by third parties for their use. Advertisers simply give us an ad and tell us the type of audience they want to reach (for example, males over 35 years old, or 18-34 year olds interested in outdoor sports). We then display the ad only to users who meet those criteria.
2. How we use financial information that you give us
We use the financial information you share with us in connection with processing your orders, and the payments made in respect of those orders, only, and for no other purposes. We will store the financial information you provide us initially (subject to your changes over time) in secure databases so that you may easily access it for future purchases. For our continuous subscription services which renew automatically, we use the financial information that we have on file for you to automatically process your payment on the payment due date.
If you have provided us with your financial information in connection with any products you have ordered or services which were rendered on our through our Web site, you may access that information with your username and password in order to make updates or changes to the information.
3. How we use information we collect automatically
IP Addresses: IP addresses define the Internet location of computers, and help us better understand the geographic distribution of our members and manage the performance of our website. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members.
Our Cookies: Cookies are tiny files which are placed onto the hard drive of your computer when you visit our Web site, so that we can immediately recognize you when you return to the site. This enables us, among other things, to personalize your experience with our site. Contrary to popular myth, cookies do not extract private or personal information from your computer.
Advertiser Cookies: Third party advertising banners on our Web site may also place cookies on your computer. These cookies are not placed or controlled by us. They are primarily used to provide data to the advertiser about where visitors are coming from.
Web logs: To learn about how people use our Web site, we examine Web logs, which show the paths people take through our site and how long they spend in certain areas. We also use Web logs to detect the type of Web browser you are using so that we can optimize the performance of our Web site and understand the mix of browsers which are used by our users, Members and Subscribers.
Legal disclaimer
Without limiting the foregoing, we do reserve the right to disclose your personal information as may be required by law or judicial process, or if we reasonably believe disclosure is necessary to protect our rights. These types of requirements may include requirements in connection with any judicial proceeding, or any court order or legal process served on SignSwift, LLC.
You Have Control Over Your Personal Information
You can change any of your personal information stored on the SignSwift site at any time, whether it be the information supplied at registration (with the exception of your Member ID), for your profile page or anything else. You may change information in the Account area. In addition, you may cancel your SignSwift membership by sending us an e-mail via our Contact page. Once we process your request, we will remove your name and other personally identifiable information from our database.
Changes to this Privacy Policy
We may update our privacy policy from time to time. The latest version of the privacy policy will always be available at /corporate/privacy. Please check this page occasionally to make sure you are aware of any updates.